Intermittent note generation slowness and failures

Incident Report for Suki for Partners

Resolved

This incident has been resolved.
Posted Feb 27, 2026 - 06:54 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 27, 2026 - 06:32 PST

Investigating

We are aware of an issue affecting the generation of Ambient Notes and we are actively investigating it.
Posted Feb 27, 2026 - 06:16 PST
This incident affected: Platform APIs, Mobile SDK, and Web SDK.