Slowness in ambient note generation

Incident Report for Suki for Partners

Resolved

The incident causing issues with notes generation and slowness has been fully resolved. We apologize for any inconvenience caused and appreciate your patience during this time.

Posted Feb 10, 2026 - 10:55 PST

Monitoring

We've resolved issue affecting note generation services. We are closely monitoring the system for any recurrence. If you're experiencing any issues, please contact our support team.

Posted Feb 10, 2026 - 10:21 PST

Investigating

We are currently experiencing an issue affecting note generation services, which may cause disruptions within Suki. We are currently investigating the issue and will provide updates as more information becomes available

Posted Feb 10, 2026 - 06:14 PST

This incident affected: Platform APIs, Mobile SDK, and Web SDK.